We May Be Calling You

To protect your account, we monitor your debit card transactions for potentially fraudulent activity which may include a sudden change in locale (such as when a U.S.-issued card is used unexpectedly overseas), a sudden string of costly purchases, or any pattern associated with new fraud trends around the world.

If we suspect fraudulent debit card use, we’ll be calling you to validate the legitimacy of your transactions. Your participation in responding to our call is critical to prevent potential risk and avoid restrictions we may place on the use of your card.

Our goal, quite simply, is to minimize your exposure to risk and the impact of any fraud. To ensure we can continue to reach you whenever potential fraud is detected, please keep us informed of your correct phone number and address at all times.

In the meantime, please be diligent in monitoring transaction activity on your account and contact us immediately if you identify any fraudulent transactions.

Protect Yourself

  1. Unless absolutely required for a legitimate business purpose, avoid giving out your:
Your PIN is private; NEVER give it out.
  1. In stores and at ATMs, always cover your card and PIN, and watch for:
  2. Online, you should never respond to unsolicited emails that:

Debit Card Security Breach

MasterCard security has recently informed us of a large-scale compromise at Heartland Payment Systems involving millions of debit and credit card account numbers, including some of Milford National Bank MasterMoneyTM & Bank 24 cards. You need to know that this data did NOT contain confidential merchant data or cardholder Social Security numbers, personal identification numbers (PIN), addresses or telephone numbers, therefore making it highly unlikely it can be used for identity theft.

The Milford National Bank and Trust Company takes the security of customer information very seriously and we will continue to carefully monitor this situation. As always, we strongly encourage you to monitor your accounts using Milford National’s Online Banking at www.milfordnational.com or regularly review your monthly bank statements as soon as they arrive.

If you notice any suspicious transactions, contact Customer Service immediately at 508-634-4100. You may also wish to file a police report.

For more information on the Heartland Security Breach visit: www.2008breach.com

If you want to learn more about identity theft, you can contact The Federal Trade Commission at 1-877-438-4338 or visit their website www.ftc.gov.

You may also contact the three major credit reporting agencies to place a 90 day fraud alert on your credit file or place a security freeze on your consumer credit report.

Experian
(888) 397-3742
P.O. Box 9532
Allen, TX 75013
www.experian.com		 Equifax
(877) 478-7625
P.O. Box 740241
Atlanta, GA 30374-0241
www.equifax.com		 TransUnion
(800) 680-7289
P.O. Box 6790
Fullerton, CA 92834-6790
www.transunion.com

FDIC's Transaction Account Guarantee Program

The Milford National Bank and Trust Company is participating in the FDIC's Transaction Account Guarantee Program. Under that program, through June 30, 2010, all non-interest-bearing transaction accounts are fully guaranteed by the FDIC for the entire amount in the account. Coverage under the Transaction Account Guarantee Program is in addition to and separate from the coverage available under the FDIC's general deposit insurance rules.

Click here for more information on FDIC Deposit Insurance Coverage.

Critical Customer Notice

Online Banking Phishing Attacks via Phony Popup Messages

We would like to notify customers of the potential for a new variation of phishing attacks. This new variation of phishing attack, called "in-session phishing," targets online banking sessions through a popup window posing as a legitimate message from the bank.

This particular phishing attack originates by injecting a legitimate banking website with malicious JavaScript. The malware exploits weaknesses in the browser that allows the attacker to see the login URL of where the victim is logged in. Once the URL is received by the phisher, the phisher will then automatically generate a popup posing as the bank. When a customer visits the online banking site and attempts to log into their account, they are instantly prompted by a pop-up window asking the victim to retype their username and password for the site since their session has expired. If the user enters their credentials in the phony popup, the phisher then steals the login information.

A few best practices in browser security include:

  1. Users should be suspicious of unprompted pop up windows that appear without clicking on a hyperlink.
  2. Be cautious of logging in to online accounts via a popup. It is best to close your browser and login via the login page.
  3. Users should always log out of banking and other sensitive online applications and accounts before going to other Websites so sessions do not remain active.

If you think you may have been a victim of this type of phishing attack, change your password immediately.



Protect your Milford National MasterMoney & Bank 24 card when shopping online!

MasterCard SecureCode is a new service to enhance your existing MasterCard account. A private code means added protection against unauthorized use of your card when you shop at participating online merchants.
Register
Once you've registered and created your own private SecureCode, you will be automatically prompted by your financial institution at checkout to provide your SecureCode each time you make a purchase with a participating online merchant. Your SecureCode is quickly confirmed by your financial institution and then your purchase is completed. Your SecureCode will never be shared with the merchant. It's just like entering your PIN at an ATM.
Reduce Risk
When you correctly enter your SecureCode during a purchase at a participating online merchant, you confirm that you are the authorized cardholder and your purchase is then completed. If an incorrect SecureCode is entered, the purchase will not be completed. Even if someone knows your credit or debit card number, the purchase cannot be completed without your SecureCode at a participating merchant.

Check 21

A federal law, known as Check 21, makes it easier for banks to electronically transfer check images instead of physically transfer paper checks. Substitute checks are special paper copies of the front and back of your original checks that are created to replace the original check.

Because of Check 21 and other check-system improvements, your checks may be processed faster--which means money may be deducted from your checking account faster. Before you write a check, make sure that your checking account has enough money in it to cover the check. You may be one of the majority of consumers who do not receive their canceled checks with their account statements. Instead, you may receive "pictures" (known as digital images) of your checks, a list of your paid checks, or a combination of these items. Check 21 will have little or no effect on these practices. On the other hand, if you do get your canceled checks back in your regular account statements, you may notice some changes under Check 21. For example, your bank may start sending you a combination of original checks and substitute checks in your account statements. You may use a canceled substitute check as proof of payment just as you would use a canceled original check. By law, your bank may not pay a check from your account unless you authorized that payment. In other words, you are protected from having your bank pay the same check from your account more than once or from having your bank pay the wrong amount for a check. Check 21 does not change these protections.

A substitute check is a special paper copy of the front and back of an original check. The substitute check may be slightly larger than the original check. Substitute checks are specially formatted so they can be processed as if they were original checks. The front of a substitute check should state: "This is a legal copy of your check. You can use it the same way you would use the original check. Visit www.federalreserve.gov for more information regarding Check 21.

E-Mail Security Reminders

Although e-mail may be a convenient way to communicate, it is not the safest.

Do not open email attachments that are of unknown origin to you, as this is often the source of virus and worm infections that can cause serious damage to your computer. Do not include personal or financial information in an e-mail message, as unauthorized individuals can easily intercept this information to commit fraud or identity theft. Do not trust or act upon unsolicited emails that request personal information such as passwords, credit card numbers, ATM PINs, social security numbers, etc.

Protect yourself from a "Phishing" scam.

Phishing is a term coined by Internet hackers who use email lures to "fish" passwords and financial data from the sea of Internet users. Email messages designed to look like they came from a merchant or financial institution are mailed to Internet users. The emails direct the recipient to update or provide information back to the company's web site by instructing the user to click on a URL embedded within the email. The embedded URL links the user to a counterfeit web site designed to look like the company's legitimate web site. Passwords and other personal information are then solicited and collected by the web site and used by the scammer to defraud the user.

Prevent Identity Theft

How can someone steal your identity? Identity theft occurs when someone uses your personal information such as your name, Social Security number, credit card number or other identifying information, without your permission to commit fraud or other crimes. Identity theft is a serious crime. People whose identities have been stolen can spend months or years - and their hard-earned money - cleaning up the mess thieves have made of their good name and credit record. In the meantime, victims may lose job opportunities, be refused loans, education, housing or cars, or even get arrested for crimes they didn't commit.

Safeguard your personal and financial information: